Terms & Conditions of Work

Effective Date: November 1, 2024

TERMS OF PAYMENT
All accounts are net payable upon receipt of invoice. A service charge of 1.5% per month, which is an annual percentage rate of 18%, will be added to accounts thirty days after invoice date.

The following terms and conditions are a part of the confirmation of work to be performed by Great Lakes Tree Service LLC, and with the information on the front, constitute the entire agreement. Any additional work required will be billed at time and materials unless a revised bid is requested. Your proposal may also be subject to extra charges for items not visible or revealed by the customer or representative agent at the time of estimation or any other condition not apparent when estimating the work specified. These items may include, but are not limited to: rocks, debris, hidden obstructions or other foreign matter, limited site access, stinging insect nests, poison ivy, etc. We also reserve the right to make invoicing adjustments based on our bid quotation if the site is not readily accessible due to surface soil conditions.

OWNERSHIP
The customer warrants that all trees, plant material and property upon which work is to be performed or property to be accessed to enter/exit work area are either owned by him or that permission for the work/access has been approved by and obtained from the owner. “authorization to Perform Work” arid
“Property access authorization” forms provided by Great Lakes Tree Service LLC. must be returned before work commences. Great Lakes Tree Service LLC. is to be held harmless from all claims for damages resulting from the customer’s failure to obtain such permission.

INHERENT HAZARDS AND RISKS
Trees inherently pose a certain degree of hazard and risk from breakage, failure, or other causes and conditions. Recommendations that are made by Great Lakes Tree Service LLC are intended to minimize or reduce hazardous conditions that may be associated with trees. However, there is and there can be no
guarantee or certainty that efforts to correct unsafe conditions will prevent breakage or failure of a tree. Our recommendations should reduce the risk of tree failure, but they cannot eliminate such risk, especially in the event of a storm or any other act of God. Some hazardous conditions in landscapes are
apparent. while others require detailed inspection and evaluation. While a detailed inspection and evaluation should and normally does result in the detection of potentially hazardous conditions, there can be no guarantee or certainty that all hazardous conditions will be detected.

PERFORMANCE
Great Lakes Tree Service LLC Shall not be liable for damages due to delays for inclement weather or other causes beyond its control. The customer shall not be relieved of his responsibility because of delays.

TREE AND SHRUB REMOVAL DISCLAIMER
Given the nature of tree removal operations, some impact to the surrounding terrain and to adjacent plant material should be anticipated. While every reasonable effort will be made to protect the involved areas and adjacent plant material, it is not always feasible to anticipate every scenario which may impact the surroundings. and a cost/benefit ratio is taken into consideration at the time of project estimating. If you have specific concerns regarding the areas surrounding and adjacent to the proposed tree removal(s), please speak with your arborist about quotation for additional site preservation measures.

PERMITS
Customer shall obtain and pay for all required permits.

PROPERTY LINES — RESTRICTIONS
Customer shall indicate to Great Lakes Tree Service LLC the corners of the property, and shall assume all responsibility for accuracy of markers Customer shall give a copy to Great Lakes Tree Service LLC of any restrictions, easements, or rights of way prior to commencement.

CONCEALED UTILITY LINES & IRRIGATION SYSTEMS
Customer represents that he has no knowledge of any concealed utility lines other than those, if any, set forth on the face page of this Agreement as a special remark. Great Lakes Tree Service LLC shall not be held responsible for concealed irrigation and sprinkler systems. Disruption to such private facilities, such as but not limited to; irrigation systems. Wiring, drainage systems and other facilities.

ACCESS TO WORK
Customer shall provide free access to work areas for Great Lakes Tree Service LLC, employees, and vehicles. The customer agrees to keep driveways clear and available for movement and parking of required trucks and equipment during normal work hours. Great Lakes Tree Service LLC shall not be held
responsible for damage to driveways and/or sidewalks due to excessive weight of equipment.

EXPIRATION
The recipient has 30 days, from the date estimate is given and/or sent by a Great Lakes Tree Service agent, to accept or decline offered services. Once the 30 day threshold has passed, Great Lakes Tree Service LLC retains the right to provide a revised, updated estimate.

DISCOUNT
If any discounts are applied to the referenced jobs on behalf of the goodwill of Great Lakes Tree Service LLC, the discounts may be terminated in the event unwarranted and negative media or reviews are made public (on any platform) either directly from, or an agent acting on behalf, of the entity referenced in the contract. Recourse, such as, but not limited to, the full amount of the original estimate will be reinstated and sought after for collection.

WAGES
This proposal does not include any government or union wages or fringes.

CANCELLATION
Customer shall communicate any, and all cancellations to Great Lakes Tree Service LLC fifteen days prior to the scheduled date of work. Failure to do so, will result in a fee of 10% of the total on the invoice (converted from estimate upon approval) paid to Great Lakes Tree Service LLC. The same fee applies to
day-of cancellations, when we arrive and work has been completed by another company, or when we arrive, and work is declined.

ATTORNEY FEES
If any action at law or in equity is necessary to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorneys’ fees, costs and necessary disbursements in addition to any other relief to which such party may be entitled.